Send BSES Power Theft Complaints on WhatsApp


The government is taking every step to stop Electricity theft. BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL) launched a new and innovative service, wherein you can shoot videos or take photos of evidence of power theft in any area of Delhi and send those evidence on BSES WhatsApp number. Your identity will be kept safe. 

BSES consumers can send power theft videos on the following numbers: 

BRPL (South and West Delhi)  - 9555010022

BYPL (East and Central Delhi)  - 8588892156

You can also check the areas which are prone to high power theft. 

You can also fill in this form to send your vigilance report to BSES.

BSES started the Internet Messaging Service in some areas of Delhi and continues to spread in other areas. Where power theft impacts honest consumers, this initiative will reduce losses and help save energy.



Read more:
Toll-Free Customer Care Numbers
How to Download BSES Duplicate Bill Online
How to Pay BSES Bill Online (Using Credit Card/Debit Card/Net Banking/PayTM)
How Solar Energy Can Reduce your Electricity Bills
BSES Delhi History

Govt Says Prepared to Deal with Electricity Crisis This Summer


PEAK SHORTAGE ON MONDAY

Total 3,793 MegaWatt
Uttar Pradesh : 2390 mW
Jammu and Kashmir : 450 mW
Chhattisgarh : 414 mW
Telangana, Karnataka, Tamil Nadu, Assam : 100 mW

Rest of the states including Delhi had minor shortages or none at all.



The sweltering heat across India, rising demand of electricity and scanty rains this summer (as is widely forecast) are likely to worsen India's power woes. However, the government officials monitoring the situation, claim that India is prepared to deal with the summer's onslaught.

The situation is unlikely to be as bad as in July 2012, when on two consecutive days, north and east Indian were plunged into darkness after the northern grid collapsed.

Senior officials of the Central Electricity Authority (CEA), told that although electricity distribution comes under the purview of respective state governments, they "try to even out" the same by routing un-allocated power from the central stations to the states. "The un-allocated power is reviewed depending on the anticipated load and availability, and depending on that we try to maximize the allocation to states where we feel there will be a deficit".

However, there have been scattered complaints of long power outages in the last few days across corporate towers that dot the national capital's suburbs in Gurgaon and Noida.

The official said that the power cuts that Delhi has witnessed in the last few days have been because of "local issues". "A power cut does not mean that power is not available. A power cut can happen because your distribution transformer has a problem".

Data available with the National Load Dispatch Centre (NLDC) of the Power System Operation Corp Ltd shows that on Monday the peak shortage across the country was 3,793 MW.

"It is not intentional, some-times they are not able to manage minute to minute, but more or less they oblige us. I expect things to happen in one minute, they take ten minutes. Their management is not very robust, so they react slower".

Officials said that the government is also keeping a close watch on the coal stocks in power stations to wheel out electricity. The CEA data shows that the coal stock position as of May 21 for 100 power generating stations across the country appeared to be healthy, with only 10 having coal position at critically low levels.

How Solar Energy Can Reduce your Electricity Bills

Trials of net metering in Delhi point to a solar power plant revolution in the making. Here’s how you can be a part of it.


Solar Power Plant


What You Need
Space: A sunlit rooftop with no tall buildings or trees around. Around 100 square feet is required for each kilowatt of capacity.


Money: Be ready to invest between Rs. 5 Lakh and 15 Lakh to install a photo-voltaic system that can run all fans, LED lights, TV, Fridge and even ACs. A plant usually costs Rs. 1 lakh for every kW. It usually comes with a warranty of 15-25 years. There is no Delhi govt. subsidy, but the Centre provides some incentives while some banks grant low-interest loans.

The Setup: Installation and maintenance of a solar plant is for professionals. There are many new firms in the market besides older enterprises that offer solar technology. Consult a few before selecting a firm. Look for their part projects, expertise, willingness to customize, and pricing.


How a solar power plant works
How it Works –
Panels: Sunlight falls on solar panels that convert the sun’s energy into direct current.

Inverter: The inverter converts the direct current into alternating current.

Meter: When the system produces more electricity that required, the surplus is sent to the power grid.

Home: Solar energy produces high quality electricity with minimal chance of fluctuation.

What is Net Metering?
People producing solar power can get their plants linked to BSES meter and supply surplus power to the grid. The discom will bill them for the ‘net’ power used from their network. BSES has already net-metered 6 solar power connections.

The Sunny Side
  • Demand on the grid is reduced.
  • Most users of solar power say their bills have been halved.
  • Costs are recovered within three to six years.
  • A plant can be installed in online as well as offline mode. Offline mode helps storing solar power which can be used at night or during a power cut.
  • Surplus power can be given to the grid. It will be adjusted with the amount due to the discom.

Benefits of Solar Power Plant

See the Benefit in your Next Power Bill
A 1 kW plant generates five units of solar power a day. A family whose monthly power consumption if 800-900 units can install a 5 MW plant that will generate 750 units per month. Most of the power will be consumed from the solar panel installed on the rooftop.

The power bill will come down drastically as the discom will bill the family for only 50-150 units consumed from its network.

Solar Power Plant can be a big, one time investment, but at last it will help you lower your bills and after recovering the total cost of the plant, it will be like free energy source for your home.

Click here to download the application form for registration. Also you can contact the nodal officer.

BSES Reaches Out to Consumers at Their Door Step



BSES has been continuously working towards strengthening its grievance redressal mechanism and reaching out to consumers at their door step. As part its customer outreach program, the discom has started organising ‘customer camps’ at convenient locations. These camps being organised in South, West, East and Central Delhi, strive to resolve consumer queries ‘on-the-spot’. A detailed list of the camps, along with the venue and date, has been uploaded on BSES’ website www.bsesdelhi.com

These Grievance Redressal Camps are being organised in all the Assembly Constituencies falling in their licensed areas of South, West, East and Central Delhi. They are being organised in consultation with the respective MLAs. 

Manned by an empowered team of officials, these camps try and amicably resolve pending cases, if any, of accumulated arrears, metering, billing etc. In addition, these camps also try and resolve customer queries onthe-spot on multiple topics, including new connections, name change, duplicate bill, LPSC, etc. Since the launch of these camps, over 5000 consumers have already availed the services at these camps. 

Besides on-the-spot resolution of queries, the aim of these camps is:
• Facilitating the senior management get a first hand feedback
• To encourage customers to give suggestions to bring about further improvement
• On the spot resolution of queries and grievances
• Sharing of company’s initiatives, plans and constraints'

According to a BSES spokesperson, “BSES has been continuously working towards strengthening its
grievance redressal mechanism and introducing customer friendly measures for its over 34 lakh consumers. We have been constantly educating our customers, and facilitating early resolution of their grievances. We intend to resolve resident grievances and queries on-the-spot as far as possible through these camps. These camps are over and above the existing 33 Customer Care Centers and 170 complaint centers” 

Click here for consumer camps of
BSES Rajdhani Power Ltd.  or
BSES Yamuna Power Ltd.

How To Download BSES Duplicate Bill Online

As a BSES consumer in Delhi, it's important to have access to your electricity bill, but sometimes things happen, and you might misplace or lose it. Fortunately, BSES provides an online option to download your duplicate bill. Here, we will guide you through the simple steps to download your BSES duplicate bill online, ensuring that you can always stay up-to-date with your electricity usage and payments.

Easy way to download Delhi BSES duplicate bill online right now, save a PDF file, take a printout, and use it as address proof. Note: Always keep an extra copy of your bills for future reference. If you want to pay your bills of BSES Yamuna Power Limited or BSES Rajdhani Power Limited instantly without registration, then click here.






Registered Consumers (Account Login)






New User | Forgot Password ?
Note:


  • After logging in, click on the 'Current Bill Download' link to get your latest bill in PDF format.
  • Your PDF file will appear within 5-10 seconds, depending on your internet speed.
  • You need PDF Reader to view this file.
  • Click Here to Download PDF Reader (For mobile & PC)


BSES Duplicate Bill
This time you need to register first, and you need your BSES CA number & Meter number to download your bills every month. You can find these two numbers on your old BSES Bills.


Steps to download your bill now:
  • Click Here to register now.
  • Now enter your BSES CA number & Meter number in the text box provided. 
  • Click on the 'Submit' button.
  • Enter your new username and password.
  • Enter the characters shown.
  • Then click submit.
  • Your account is created now.
  • Click on the 'Current Bill Download' link provided.
  • Save your PDF or take a printout of your bill.

Steps to download BSES old bill:
  • After you register and log in.
  • Click on the 'Bill Details' link given on the left sidebar.
  • Here you will see all your previously paid bills (Old Bills).
  • Simply click on the 'View Bills' link given on the right.
  • Download the PDF file to your computer or mobile phone.

If you want to receive BSES Bill in your email then Click here.


Full form of CA / CRN:-
CA - Customer Account Number.
CRN - Customer Relationship Number.

If you did not receive your original BSES bill by post, then by using the above form, you can always download your latest BSES duplicate bill, Domestic / Medium load consumer bill, BRPL / BYPL duplicate bill, Key / Street light consumer bill, Government Consumer bill, etc.


If you are having any problem finding your duplicate bill online, then please post your comments or queries below.

Other problems & their solutions:

Please share this post with your friends and relatives, because sharing is caring. 
And save electricity, Thanks!

Bses Rajdhani Power Toll Free Numbers

Bses Rajdhani Power Ltd Toll Free Numbers

Consumers Can Approach The Public Grievances Cell By Calling these Toll-free Numbers — (24x7)

1800 11 2222 
1800 103 9707
1800 10 39737 (for Fire & Shock and Street Lights)
39999707 (for billing and other complain)

You can also SMS your complaints:
SMS at 9223166166


Other BSES Rajdhani Customer Care Number:
+(91)-11-39999808, 32978194, 32978195

Fax Number : 29564400

Office Address : 
Sub-Station Building, Sector V, Pushp Vihar, New Delhi – 110017

Hours of Operation:
Monday, Tuesday, Wednesday, Thursday, Friday: 09:30 am to 06:30 pm

Saturday, Sunday: Closed

Direct links to customer support forms online:

Customer Care Contact Form – www.bsesdelhi.com/bsesdelhi/contactcustomer.do

Bill Related Queries Contact Form- www.bsesdelhi.com/bsesdelhi/billrelated.do

Connection Related Queries Contact Form – www.bsesdelhi.com/bsesdelhi/connectionrelated.do

Meter Related Queries Contact From – www.bsesdelhi.com/bsesdelhi/csMeterrelated.do

No Electricity Supply Related Queries Contact Form – www.bsesdelhi.com/bsesdelhi/csNoSupply.do

Officials Contact Details – www.bsesdelhi.com/bsesdelhi/contactpoint.do



If you are not satisfied after calling these numbers, then you approach to the following grievance redressal forums.

Alaknanda
E-Block, Near Gurudwara, Greater Kailash- 2 , New Delhi-110048

Khanpur
BSES Sub-Station, Near Petrol Pump, M.B. Road, Pul Pahladpur, New Delhi -110044

Saket
33 KV Grid, BSES Bhawan,Adchini , ND-110017

Vasant Kunj
C- 9, Vasant Kunj,New Delhi-110070

Nehru Place
E-Block , Substation Building, East of kailash (Adjacent to Nirula’s), New Delhi

Nizamuddin
BSES Office, Nizamuddin (W), Near Petrol Pump, New Delhi – 110013

Sarita Vihar
Community Centre, New Friends Colony, New Delhi – 110065

R. K. Puram
Grid Building, West Block, Sec-I, R.K Puram, New Delhi-110066

Hauz Khas
A-1/27, Safdarjung Enclave, New Delhi-110029

Janak Puri
G-8, Maya Enclave, Hari Nagar, New Delhi-110064

Najafgarh
220 KV, Grid Sub Station, Najafgarh, New Delhi – 110043

Jaffarpur
66kv Grid S/s, Near RTRM Hospital Jaffarpur, New Delhi – 110073

Nangloi
S/Stn. Bldg.I Guruharkrishan Nagar, Paschim Vihar, New Delhi – 110087

Mundka
BSES Mundka Complaint Centre, Near Petrol Pump, Main Rohtak Road, New Delhi-110041

Punjabi Bagh
Road No – 43, West Punjabi Bagh, New Delhi -110026

Tagore Garden
BSES Tagore Garden Office ,Near Central Market, Tagore Garden, New Delhi -110027

Vikas Puri
Distt. Centre Janak Puri , Vikas Puri, New Delhi -1 10058

Palam
C-2-D, Dabri Mour, Pankha Road, New Delhi – 110058

Dwarka
C-2C, Pocket 12, Near Agarwal Bhawan, Janakpuri, New Delhi -110058

How to Get BSES Bills in Your Email

Now get your BSES bills directly into your email through the E-bill system. Which provides you with the convenience of receiving your monthly electricity bill.

If you want to download BSES Duplicate Bill right now, then visit here

E-bill service has the following benefits:
  • Speed - You need not wait for the bill to be delivered to your premises as it reaches you directly in your inbox.
  • Convenience - You are no more required to preserve a physical copy of the bill. You now have the option to click & print your energy bill at your convenience.
  • Please note that the physical bill shall continue to be delivered to the billing address.
  • The E-bill facility is free of cost.
Our SMS service offers you the convenience of receiving billing and payment information through SMS. You can receive the following information by registering for the SMS service:
  • Current billing information with bill amount and due date
  • Acknowledgment of payment made by you using the non-cash payment modes (Cheque/Demand Draft/ Electronic Clearance System/Online Payment)
  • Charges are applicable as per your service provider's tariff plan


How does one subscribe to an E-bill service?

1. If you are already a Registered customer on BSES Website:

Click on the link below:
  • Insert your login name and password
  • Click on "Submit" button
  • Tick the check box which you want to update
  • You may update your profile for changes, if any

2. If you are not Registered on BSES Website:

Click on the link below for E-Bill:
  • Enter your CRN No and RSN No to the login page. The CRN No and RSN No are printed on your Electricity bill.
  • Click on "Submit" button
  • Fill the fields mentioned in the registration form
  • Click on "Submit" button
  • You will receive a mail confirming your registration details
  • For activating the E bill service click on the link which you have received in the mail

3. Click on the link below for SMS:

  • Enter your CRN No and RSN No to the login page. The CRN No and RSN No are printed on your Electricity bill.
  • Click on "Submit" button
  • Fill the fields mentioned in the registration form
  • Click on "Submit" button
  • To active the SMS service, tick the check box
  • Click on "Submit" button
For any assistance, please call at 3999  9707/3999 9808 or write to us at


If you have any complaint or query, you can contact them by dialing these BSES toll-free numbers given on these websites:

BSES Delhi Customer Care Numbers

BSES Rajdhani Power Toll-Free Numbers

Download BSES Duplicate Bill

BSES Bill Payment Online

BSES Delhi Online Bill Payment



We brought this online app for you to make BSES Bill Payment easily and safely without registration or logging in.

Simply enter your CA number in the text box below. Double-check your number and click on the big Pay Now button. Then you will be asked to enter your credit card or bank account details. Click here if you want to see your online bill first.






Note:
  • Please double-check your number before clicking this button.
  • You will be redirected to the main website within seconds.
  • This is the fastest & safest way to pay your bill.
  • Please make your payment 3 working days before Due Date to avoid extra charges.

BSES Bill Payment

Procedure:

  • You can pay instantly by using any valid Visa, Mastercard, Diners or Amex Credit Card, or pay through your Net Banking account with Citibank, IDBI Bank, Axis Bank, OBC, SBI or Punjab National Bank. More banks will be added shortly.
  • Receive online confirmation and a Transaction Reference Number

Provide your bill details

  • Enter the BSES account number.

See your bill online and pay

  • You will be taken to a page where you can see your current bill online.
  • Click on the 'Pay' button to initiate payment.

Confirm payment

  • You will be directed to a payment gateway where you will be asked to choose the payment mode- Credit Card or Netbanking Account. If you choose Credit Card, you will have to enter your credit card details; alternatively you will be taken to your Net banking site where you have to input your netbanking userid/password.
  • Your payment will be authenticated over the gateway and your credit card or your bank account will be instantly debited.
  • You will receive a Transaction Reference Number that is an acknowledgement for your payment request.
  • Note: You must make the payment at least three working days before the due date to avoid late payment surcharge in your subsequent bill.


Modes of Payments accepted: Netbanking, Debit Cards, Credit Cards, etc.

Important for Credit / Debit Card users: 

Online payment through Credit / Debit Cards involves processing charges of 0.90%(+applicable service tax) of the bill amount by the merchant banker and will be debited to your card / account in case the bill amount is more than Rs 5000/-.

BSES customers are permitted to make 4 transactions per card per month.


If you have any complaint or query, you can contact them by dialling BSES toll-free numbers given in these websites:

BSES Duplicate Bill Download PDF

BSES Whatsapp Complaint Number

BSES Delhi Customer Care Numbers

BSES Rajdhani Power Toll-Free Numbers


We are here to help you. If you are having any problem finding or paying your bill online, then please post your comments and queries below. Thanks!

BSES Delhi Customer Care Numbers

Below are the BSES Delhi Customer Care Numbers, emails, and addresses to help you in any way. Contact them by calling these numbers. Click here for BSES Toll Free Numbers




BSES 24x7 Helpline:

19122 (BYPL)
19123 (BRPL)


BSES SMS Service:

5-61-61-08 (BYPL)
5-61-61-07 (BRPL)


BSES Delhi Contact Number:

011-399 99 707-808

BSES Yamuna Customer Care Number Delhi:

39999808

BSES Rajdhani Contact Number:

39999707


Streetlight Emergency Number:

011 - 41 999 808

You can also SMS your complaints:
SMS at 9223166166

Consumer Grievance Redressal Forum Address:

1. BSES Rajdhani Power Limited
Flat No.1,
Substation Building,
Sector-5,
PushpVihar,
New Delhi -110017,
Tel: 011 - 32978194 & 32978195
Fax: 011 - 29564400,
E-mail: cgrfbrpl@rediffmail.com

2. BSES Yamuna Power Limited
Substation Building,
Adj Shakti Kiran Building,
Karkardooma,
New Delhi -110032,
Tel: 011 - 30978140 & 32978141
Fax: 011-22384886,
E-mail: cgrfbypl@hotmail.com
You could also approach the Office of the
Electricity Ombudsman,
B-53, PaschimiMarg,
VasantVihar,
New Delhi – 110 057
Tel.: 011 - 32506011;
Fax : 011 - 26141205.

3. BSES Vigilance Helpline on telephone no.

011-399 99 707-808 is the number for vigilance helpline. In all the district offices a complaint box is present where the consumers can drop the complaints or directly fax the complaint to CVO at 32929455.

4. BSES Online Service

BSES Bill Payment can be done online using credit card or via Net Banking. There is also an option to get the BSES bill on mobile phone via SMS or the bill can also be received on the email ID.

3999 9707, 3999 9808 are the numbers where the users can call in case any assistance is required or mails can be sent at:

BRPL.customercare@relianceada.com

BYPL.customercare@relianceada.com

BSES Contact DetailsBSES Head Office

BSES Rajdhani Power Limited

BSES Bhawan, Nehru Place,

New Delhi – 110019


BSES Rajdhani Toll Free Numbers
BSES Whatsapp Complaint Numbers
BSES Duplicate Bill Download PDF / Print
BSES Online Bill Payment

BSES Delhi History

BSES Delhi Portal - BSES Full Form


BSES Full Form - BYPL Full Form - BRPL Full Form (Hindi Translation)


बॉम्बे उपनगरीय बिजली आपूर्ति - Bombay Suburban Electric Supply (BSES) Delhi became a private sector in the history and unfolding of दिल्ली विद्युत बोर्ड - Delhi Vidyut Board (DVB) in July 2002. It is providing electricity to its customers in well-defined manner. In the same year, power distribution business had been transferred to BSES Rajdhani Power Ltd (BRPL) and BSES Yamuna Power Ltd (BYPL). These two companies are successful for distribution of electricity to approx 28.34 lacs customers of Delhi. The Company obtained proceedings, personnel, assets and liabilities of Vidyut Board of Delhi according to terms, conditions, norms and values of transfer scheme.

BSES Yamuna Power Ltd (BYPL) is located at kiran shakti building, opposite of Karkardooma Court in Delhi 110 096.

BSES Rajdhani Power Ltd (BRPL) is located at Nehru Place, building of BSES New Delhi 110 019

BSES Yamuna Power Limited (BYPL) - बीएसईएस यमुना पावर लिमिटेड

BYPL has its power distribution area more than 200 square kilometers with 5953 per square kilometers population density. It is dealing with 11.9lacs customers of more than 14 districts athwart innermost and east areas that include Chandni Chowk, Paharganj, Paharganj, Karkardooma, Laxmi Nagar, Yamuna Vihar, Karawal Nagar, Daryaganj, Shankar Road, G T Road, Krishna Nagar, Mayur Vihar and Nand Nagri.

BSES Rajdhani Power Limited (BRPL) - बीएसईएस राजधानी पावर लिमिटेड

BRPL has its power distribution area more than 750 square kilometers with 2192 per square kilometers population density. It is dealing with 16.44lacs customers of more than 19 districts athwart west areas and south areas that include Alaknanda, Vasant Kunj, Nehru Place, Sarita Vihar, R K Puram, Najafgargh, Punjabi Bagh, Vikas Puri, Khanpur, Saket, Nizamuddin, Hauz Khas, Janakpuri, Nangloi, Tagore Garden, Tagore Garden and Mundka.

System Augmentation and Record AT&C loss Reduction

Power Distribution Company BSES is working to fulfill its mission to provide qualitative and reliable electricity supply. BSES has endowed more than Rs. 4500crore for augmenting and promoting the infrastructure that was resulted in the record diminution of AT&C losses. BSES bill payment techniques are very easy for its customers.

More than 63.1 percent AT&C losses of 2002 in the BYPL area has decreased until 19.8% and 43.3% was its record reduction.

In same way, More than 51.2% AT&C losses of 2002 in the BRPL area has decreased until 16.8% and 34.4% was its record reduction.

Read More:
BSES Delhi Customer Care Numbers

BSES Rajdhani Power Toll Free Numbers

Download BSES Duplicate Bill Online

How Solar Power Plant can reduce your bills
 
How to get BSES bill in your Email
 
How to Pay BSES Bill online - online payment portal